Last updated: April 15, 2026
Introduction
Welcome to Robi Ai Store. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.
1. Information We Collect
We may collect personal information from you in the following ways:
- Information You Provide to Us: This includes information you provide when you register for an account, place an order, or contact us. This may include:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment details (such as Nagad/bKash number and Transaction ID for verification).
- Information We Collect Automatically: When you visit our website, we may collect certain information automatically from your device, such as your IP address, browser type, and browsing behavior (pages viewed, products clicked).
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders.
- To create and manage your account.
- To communicate with you about your orders, account, or inquiries (e.g., via email or phone call for order confirmation).
- To send you marketing communications and promotional offers (if you opt-in).
- To improve our website, products, and services.
- To prevent fraud and enhance the security of our website.
3. How We Protect Your Information
We take your privacy seriously and implement security measures to protect your personal information. Your password for your account is stored using strong, one-way hashing (encryption), meaning even we cannot see your password. Payment transaction details (like Nagad/bKash TrxID) are stored securely to process your order and are only accessible to authorized personnel.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners for analytics purposes.
We may use third-party service providers (like PHPMailer for sending emails) to help us operate our business, but they are only given the information necessary to perform their services and are required to keep your information confidential.
5. Cookies
Our website may use "cookies" to enhance your experience. A cookie is a small file placed on your device's hard drive. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
6. Your Rights
If you have an account on our site, you can access, update, or correct your personal information by visiting the "Edit Profile" page in your dashboard.
7. Changes to This Privacy Policy
Robi Ai Store has the discretion to update this privacy policy at any time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
8. Contacting Us
If you have any questions about this Privacy Policy or your dealings with our site, please contact us.